// Program Details
Last-Mile Delivery Driver Employment Program
- Job Placement with Route Rescue at an average starting wage of >$15/hour.
- Rapid 13-day training to earn your “Your FedEx ID” – Certified Last-Mile Delivery Driver credential.
- Intensive hands-on, in-truck experience (13 days) on real delivery routes.
- Comprehensive training in safety, customer service, route optimization, and vehicle operation.
- Dedicated pre-training screening (MVR/DOT) to ensure readiness and success.
Last-Mile Delivery Driver Training and Employment Program
A workforce development initiative from Learn2AI, in partnership with Route Rescue, equipping San Antonio residents with certification and guaranteed employment in last-mile delivery.
Executive Summary
Learn2AI, in partnership with Route Rescue, proposes a workforce development initiative designed to equip San Antonio residents with the skills, certification, and direct employment opportunities in the last-mile delivery sector. This program provides intensive, short-term training leading to a Certified Last-Mile Delivery Driver credential and guaranteed employment with Route Rescue upon successful completion.
Program Overview
| Program Title | Last-Mile Delivery Driver Certification |
|---|---|
| Lead Vendor | Learn2AI |
| Hiring Partner | Route Rescue |
| Credential Awarded | “Your FedEx ID” – Certified Last-Mile Delivery Driver |
| Duration | 13 days (post-screening) |
| Format | In-person cohort instruction + in-truck practical experience |
| Cohort Size | Minimum 20 drivers to initiate a new batch |
| Placement Guarantee | Successful graduates hired by Route Rescue or other last-mile delivery companies |
| Starting Wage | $15+/hour average |
| Employee Benefits | Paid Time Off (PTO), Managed Health Coverage |
Program Objectives
- Prepare participants for immediate, high-quality employment in the logistics and delivery sector
- Deliver a concise, high-intensity training experience focused on safety, customer service, and route optimization
- Maintain high program completion and job placement rates, along with employee benefits (PTO, Managed Health Coverage)
Cohort Training Structure
Pre-Training Screening
Participants undergo initial eligibility and readiness assessments, including an MVR check, DOT physical, drug test, background clearance, and orientation. This ensures that only qualified, committed candidates progress to the training stage.
Phase 1: Foundational In-Person Training
Participants attend classroom-based training in cohorts of minimum 20 drivers.
- Going through training videos together
- Answering questions
- Discussing the demands of the last-mile delivery position
- Final exam
- Review customer service expectations and how to meet them
- Review “how to be a great employee and keep your job” points
- Proper lifting techniques
- How to use a hand truck/dolly, including use on stairs
- Final exam on these topics
Phase 2: Driving Competency Certification
- 30-45 minutes on the road, with the driving trainer following a required checklist
- 15-minute obstacle course, including demonstrating backing up to a loading dock
Phase 3: In-Truck Immersive Training
Each driver is assigned a ride-along partner who is actively employed in the industry (an Active Driver) for one week, then a second ride-along partner for the second week.
- Ride-along only. No information is discussed, the applicant is only an observer for the day.
- Applicant is considered a training passenger only
- Trained on scanner use, route optimization, FedEx delivery coding, general processes, and employee expectations
- Applicant acts as a “Jumper.” They do not drive, but as the truck pulls up to delivery locations, they grab the package and take it to the door or business, and may interact with customers if a signature is required.
- Applicant drives the truck
- Learns the dispatch and route system
- Develops comfort driving a step van
- Applicant performs the entire role under observation of the Active Driver
- Applicant drives the truck and grabs/delivers packages
- Active Driver takes notes and offers feedback, then reports to the training coordinator
- The process repeats with a second Active Driver, typically on a different type of route (commercial vs. residential)
Certification
Upon successful completion, participants are awarded “Your FedEx ID,” the Certified Last-Mile Delivery Driver credential from FedEx. Graduates immediately transition into employment with Route Rescue, earning hourly wages of $15+/hour, with opportunities for advancement and retention incentives.
Deliverables
| Deliverable | Target Metric | Verification Method |
|---|---|---|
| Program Completion | ≥ 90% attendance and passing assessment | Attendance logs, test records |
| Certification Issued | 100% of completers | “Your FedEx ID” digital credential |
| Employment Placement | Placement at or through Route Rescue | Offer letters, payroll verification |
| Wage Compliance | ≥ $15/hour | Employer records |
What Makes This Program Different
Unlike generic AI courses, this program is structured for practical results.
Audience
Aspirant Last-Mile Delivery Drivers
Individuals seeking rapid employment.
Career changers looking for a stable, high-demand role.
Impact
Job Placement: 100% placement with Route Rescue.
Higher Wages: Start at an average of >$15/hour.
Rapid Career Entry: Certified and employed in just 13 days.
Assets
“Your FedEx ID” – Certified Driver Credential.
MVR & DOT Physical Clearance (part of program).
13 days of real-world, in-truck driving experience.